Bourbon Smoked Pepper

All orders to Canada will be shipped via UPS standard (negotiated) shipping. All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer (even if you refuse any shipments upon delivery). We ship your package DDU, “duties and taxes unpaid”, and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD). These fees are paid to the local carrier and are not collected by Bourbon Barrel Foods.

Customs authorities require that we state the value of your order directly on your package(s). Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery.

We strive to process and ship your order as quickly as possible. Please allow 1-2 business days for processing. Most items (excluding custom orders and product SKUs ending with "DS") will ship within 5 business days, unless otherwise noted. Additional shipping information can be found here.

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We want you to love your purchase! If something isn’t quite right, most items can be returned within 14 days of delivery. Items must be unused, in original packaging, and meet our return guidelines. Return shipping costs are the responsibility of the customer unless the item is damaged or defective.

Damaged item?

Please email us at support@signastyle.com within 2 business days of delivery with photos so we can assist you and notify our shipping partners.

To start a return, contact us at the email above. Additional details and exclusions (including final sale items and furniture policies) can be found in our full Return & Refund Policy.