Bourbon Smoked Pepper

All orders to Canada will be shipped via UPS standard (negotiated) shipping. All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer (even if you refuse any shipments upon delivery). We ship your package DDU, “duties and taxes unpaid”, and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD). These fees are paid to the local carrier and are not collected by Bourbon Barrel Foods.

Customs authorities require that we state the value of your order directly on your package(s). Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery.

Orders are typically processed within 1–2 business days. Most items ship within 5 business days, unless otherwise noted. Custom orders and select specialty pieces may require additional processing time.

Additional shipping details can be found here.

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We want you to love your purchase! If something isn’t quite right, most items may be returned within 14 days of delivery, subject to approval. Items must be unused, in original packaging, and meet our return guidelines. Refunds are issued only after returned items are received and inspected.

Return shipping costs are the responsibility of the customer unless the item is damaged or defective. Tracking is required for all returns.

Damaged item?

Please email us at support@signastyle.com within 2 business days of delivery with photos of the item, packaging, and shipping label so we can assist you and notify our shipping partners.

Need to start a return?

>> Start a Return Request

Returns require approval and a completed Return Authorization Form. If payment is reversed through a chargeback, items must still be returned in accordance with our policy. Additional details and exclusions (including final sale items and furniture policies) can be found in our Return & Refund Policy.