The Explorer Candle

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We want you to love your purchase! If something isn’t quite right, most items may be returned within 14 days of delivery, subject to approval. Items must be unused, in original packaging, and meet our return guidelines. Refunds are issued only after returned items are received and inspected.

Return shipping costs are the responsibility of the customer unless the item is damaged or defective. Tracking is required for all returns.

Damaged item?

Please email us at support@signastyle.com within 2 business days of delivery with photos of the item, packaging, and shipping label so we can assist you and notify our shipping partners.

Need to start a return?

>> Start a Return Request

Returns require approval and a completed Return Authorization Form. If payment is reversed through a chargeback, items must still be returned in accordance with our policy. Additional details and exclusions (including final sale items and furniture policies) can be found in our Return & Refund Policy.